It was dinner and a no show,
British celebrity chef Simon Wood had no qualms spitting out a group of online diners for allegedly neglecting to turn up to their reserved table at his fine-dining restaurant, WOOD, over the weekend.
They grilled them in an ex post Catch fire online.
Wood, who won the hit cooking show “MasterChef” in 2015, posted a photo of an empty table for five at his eponymous establishment in Manchester, England.
“An actual image of my chef’s table last night at 8pm,” the angry steak-slicer wrote, putting flaky patrons in the hot seat. “I want to say thank you very much for the table of 5 that no one showed, [not] Even a phone call or courtesy so I can resell the table.”
Boiling Mad Wood also said, “What a way to support a small business. much appreciated. You T#%t$.”
The X posters also slammed the unnamed party for failing to honor their reservations — a practice that costs restaurants a lot of money because they’re Holding a table for no-shows.
“What a beautiful t-s,” the friend wrote. UK chef Dean Banks.
“It’s a great looking setup,” Another commenter said. “It is a crime to see it empty. I simply cannot understand the attitude that allows this type of behavior.
However, some armchair restaurant owners suggested that Wood implement a no-show fee to keep customers away from ghosts.
“The business model needs to change,” one declared, Who suggested “implementing a deposit policy for reservations, including a non-refundable fee for cancellations within 24 hours.”
He added that Wood “can also sell table bookings in advance with a set fee, including a non-refundable fee for cancellations within 24 hours.”
“As someone who regularly eats out at nice restaurants, it’s normal to want to guarantee a booking with a card,” Observed the other. “Why don’t you do that? It’s sad that people are so disrespectful towards you and your team.”
Larry Yu, Ph.D. and Professor of Hospitality Management at George Washington University, A 2023 article for MarketScale argued That “Restaurant managers need to communicate a clear cancellation policy, which should be prominently displayed on the website or clearly communicated by staff taking phone reservations.”
He said those rules should emphasize “cancellation deadlines, grace periods for notifying the restaurant about running late and what time the restaurant can no longer honor the reservation.”
However, Chef Wood emphasized that Answers that no-show fee This is not enough to compensate for the “loss of revenue” The problem is with those who think so “Can ban restaurants and it won’t matter.”
In 2021, NYC restaurateurs Keith McNally bans Vanity Fair editor Graydon Carter After the magazine announced 12-person reservations at Morandio, all of its restaurants closed.
