In a notable update for India’s telecom sector, the Telecom Regulatory Authority of India (TRAI) is set to implement new traceability rules on November 1, 2024. These rules oblige telecom operators to track the origin of service and transaction related messages sent by banks. -Commercial companies, and other financial institutions. Under the new framework, telecom companies will also have to block messages if any tampering is detected in the sending chain.
Telecom companies requested delay to ensure preparations
Telecom companies in India have expressed concerns about the strict implementation timelines. With many leading enterprises (PEs) and telemarketers unprepared for the mandate, companies anticipate Message delivery including OTP and other essential information may be disrupted. While telecom operators are set to comply by November, major institutions have requested a two-month extension to complete the necessary system adjustments, which could prevent any possible disruption in message delivery.
Launch of International Spoofed Call Prevention System
Along with these new messaging rules, Union Communications Minister Jyotiraditya Scindia announced the launch of the “International Incoming Spoofed Calls Prevention System”. The initiative aims to protect Indian telecom users from cyber crimes involving international spoofed calls masquerading as domestic (+91) numbers. Spoof calls, often manipulated through caller ID tricks, have been used in various scams, in which criminals impersonate government officials to defraud victims.
TRAI’s action against fake calls and financial scams
TRAI’s initiative targets international fake calls that appear to originate from within India. These calls are used by cybercriminals in scams where they impersonate law enforcement officers, often using video calls to exert pressure on victims. TRAI’s new system is part of a broader strategy to tackle the rise in digital scams affecting Indian users. By blocking fake numbers and identifying suspicious calls, TRAI aims to protect citizens from becoming victims of financial frauds and cyber threats.
conclusion
TRAI’s new traceability mandate and fake call prevention system represent two significant regulatory actions in India’s telecom landscape. While the upcoming rules may temporarily disrupt OTP and transaction message delivery, they are expected to enhance the security and traceability of digital communications.
